Privacy Policy | Hitotemari

This page is a reference translation for convenience. The Japanese-language version is the official text and takes legal precedence.

Hitotemari ("we" or "us") handles the personal information entrusted to us by our customers appropriately, in accordance with the policy below. We comply with Japan's Act on the Protection of Personal Information and other applicable laws, and work to keep your information securely managed.

Personal Information We Collect	We may collect the following personal information through our contact form, email, or phone calls. ・Name ・Email address ・Phone number ・Details of your inquiry or request ・Other information necessary for providing our services
Purpose of Use	We use the personal information we receive only within the scope of the following purposes, and for no other purpose. ・To respond to inquiries and requests, and to reply to you ・To provide our services and communicate with you in connection with them ・To provide quotes, and to manage contracts, invoicing, and payment ・To improve the quality of our services ・To comply with applicable laws and regulations
Disclosure to Third Parties	We will not disclose your personal information to third parties without your consent, except in the following cases: ・When disclosure is required by law ・When disclosure is necessary to protect a person's life, body, or property, and it is difficult to obtain the individual's consent ・When we entrust the handling of information to an outside contractor to the extent necessary for our operations (we exercise appropriate oversight of any such contractor)
Security Measures	To prevent the leakage, loss, or damage of the personal information entrusted to us, we implement appropriate security measures, including: ・Restricting access to devices and media that handle personal information ・Properly managing and regularly updating passwords ・Promptly deleting personal information that is no longer needed ・Carefully selecting and supervising any outside contractors we work with
Requests for Disclosure, Correction, or Deletion	If you personally request disclosure, correction, addition, deletion, suspension of use, or suspension of third-party provision regarding your own personal information, we will verify your identity and respond within a reasonable period of time. Please send such requests to the contact details at the bottom of this page.
Cookies and Access Analytics	In order to improve the quality of our services, this website may use cookies or access analytics tools in the future. Any such data will be treated as statistical information that does not identify individuals. If we begin using such tools, we will provide notice by updating this policy.
Revisions to This Policy	We may revise this policy in response to changes in law or operational needs. Any revised policy will take effect from the time it is posted on this page.
Contact for Inquiries	For inquiries or requests regarding this policy or the handling of personal information, please contact us via our contact form.

Effective date: May 19, 2026