Legal Notice
In accordance with Japan's Act on Specified Commercial Transactions,
we provide the following information about our business and terms of service.
This page is a reference translation for convenience. The Japanese-language version is the official text and takes legal precedence.
| Business Operator | Hitotemari *Operator's name: Disclosed promptly upon request. |
|---|---|
| Person Responsible for Operations | Disclosed promptly upon request. |
| Address | Disclosed promptly upon request. |
| Phone Number | Disclosed promptly upon request. *As a rule, please reach us via our contact form or by email. |
| Email Address | hitotemari@gmail.com |
| Website URL | This website |
| Service Fees |
Fees are quoted based on the content and time required, and determined together with you after consultation. For our base rates, please see the Pricing page. |
| Fees Other Than Service Charges |
Transportation costs (actual cost) for in-person support. For payment by bank transfer, the customer is responsible for the transfer fee. |
| Payment Methods |
・Bank transfer ・PayPay ・Cash (in-person support only) |
| Payment Timing |
As a rule, please make payment within one week after the service is provided. For ongoing contracts, monthly billing (closed at month-end, paid the following month) is also available by prior arrangement. |
| Timing of Service Provision | After the contract is concluded, services are provided according to a schedule agreed upon in consultation with you. |
| Cancellation Policy |
The following cancellation fees apply for schedule changes or cancellations. ・Up to 2 days before: No charge ・The day before: 50% ・On the day: 100% *Please contact us individually in cases of illness or other emergencies. *Due to the nature of our services, refunds cannot be issued once a service has been provided. |
| Technical Requirements | For online support, you will need access to video calling, phone, email, or a similar means of communication. |
| Services We Do Not Provide | To maintain a sound and trustworthy business, we do not accept any requests involving sexual services, acts involving physical contact, or services falling under the hospitality/entertainment industry, nor do we handle medical practice, legal services, tax services, hazardous work, or other areas requiring professional licensing. |
Effective date: May 19, 2026
