About Nekomago | Hitotemari

Profile Profile

HITOTEMA

Founder, Hitotemari

Personal Concierge / Sole Proprietor

Hello, and thank you for stopping by. I run Hitotemari, a personal concierge service.

I've built experience across quite different fields — working in healthcare settings, directing events on-site, and developing and directing IT software and web projects. What all of it had in common was a simple realization: work that's out of reach alone often becomes possible with someone alongside you.

Hitotemari grew out of that realization. Someone to talk things through with, to think alongside, and to actually get things done. From life's small everyday troubles to the front lines of running a business, I work across the board as your single dedicated point of contact.

Expertise Expertise

From IT development and web direction, to event operations and on-site direction,
experience working in healthcare, and interpersonal support and organizing —
insight gathered across different fields, offered to you in one place.

Software

IT Software & Systems Development

Design and implementation of web apps, mobile apps, and business systems, plus API design, third-party integrations, and automation. I support the full journey, from clarifying requirements to designing how things run day to day.

Web Direction

Experience directing corporate sites, landing pages, e-commerce sites, and service sites. I stay involved from requirements and design through building the production team, quality control, and post-launch operations.

Event Direction

Event Operations & On-Site Direction

Experience directing events, exhibitions, and online broadcasts on-site — overseeing the operations team, coordinating with stakeholders, and managing the day's proceedings reliably, even on a tight schedule.

Medical

Healthcare Field Experience

I have professional experience working in healthcare settings. I do not take on clinical or medical duties, but I'm glad to support healthcare professionals with the administrative and logistical matters around their work. Drawing on time spent in an environment where confidentiality is essential, I handle every such request with care.

Listening

Conversation & Listening

I place real value on listening first, rather than rushing to conclusions. I'll help you sort through your situation together, so you can arrive at your own answer.

Organizing

Organizing & Tidying

Drawing on hands-on experience with storage and organizing, I support you across physical spaces, paperwork, and digital files — with an emphasis on building systems you can keep up without strain.

Career Career

Experience gathered across different industries,
now put to work in support of Hitotemari.

MEDICAL
Healthcare Field Experience
Professional experience in healthcare settings, including handling highly confidential information and working within organizations where multiple professional roles coordinate closely. That grounding informs support that reflects a genuine feel for the realities on the ground.
EVENT
Event & Exhibition On-Site Direction
Responsible for everything from building and leading operations teams to managing the day's proceedings and coordinating between stakeholders. This built hands-on experience delivering reliable results within tight time and staffing constraints, including work at events both in Japan and abroad — for international sporting events and conferences, also supporting coordination among multinational stakeholders and arranging interpretation.
Examples:
- IT systems operation direction at an international sporting event
- Venue operations, stakeholder coordination, and interpretation-arrangement support at an international academic conference
- Direction support for official gatherings
SOFTWARE
IT Software & Systems Development
Planning, design, and implementation of web and mobile apps; building business systems; REST API design; third-party SaaS integration and automation; and operational design on the cloud (AWS / GCP / Cloudflare). I can support the full lifecycle, from requirements definition through release and ongoing operation. I'm also happy to discuss research into AI tools and bringing AI support into everyday work.
WEB
Web Direction
Direction of multiple web projects, including corporate sites, landing pages, and e-commerce sites — from design and building the production structure through quality control and post-launch operations. I also support source code management and automating release workflows (CI/CD and deployment setup).
PEOPLE
Ongoing Practice in Conversation, Listening & Organizing
I continue to sharpen both my approach to interpersonal support and my organizing know-how for spaces and information through everyday practice, raising the quality of support along both the technical and the personal axis.

Values Four Things I Value

Trust

A Relationship Built to Last

The same person handles every request, every time. Rather than chasing short-term results, I put real value on cultivating a relationship you can rely on for the long run.

Listen

A Listening-First Approach

I start by taking the time to really hear you out, and to understand both your situation and how you're feeling about it. Not one-sided advice — time spent thinking it through together.

Integrity

A Sound, Honest Way of Doing Business

What's needed, only to the extent it's needed. No pushy upselling, no aggressive sales tactics, ever. I also do not accept requests involving sexual services, physical contact, or anything that falls under the hospitality/entertainment trade.

Privacy

Strict Confidentiality

The details you share and your personal information are handled with the strictest care, and are never shared with a third party without your consent.

Mission The Thinking Behind This Service

Making it comfortable to ask for a little help.

Relying on someone else is never a weakness.
Borrowing a hand when you need it is also a way of taking care of your own life.

And yet, hesitation often comes first — wondering whether something is even worth asking about, or worrying about bothering someone who's already busy.

Hitotemari wants to ease that small hesitation, and be a place where you can ask for a helping hand with peace of mind.

It doesn't have to be a big deal.
You don't have to take this next step alone.
That's the kind of service I intend to keep offering, with care, going forward.

— Founder, Hitotemari

Why Solo Why a Sole Proprietorship

There's a clear reason I operate in the IT freelance space and run this as a sole proprietorship.

The reassurance of a consistent point of contact.
Because the same person handles things every time, I can offer suggestions grounded in real context — and pick up right where we left off, without wasting time.

Flexibility that isn't bound by a manual.
I can fine-tune the support to fit each person's situation.

A relationship you can trust, with a face behind it.
Knowing exactly who you're working with makes it easier to reach out with confidence.

At the same time, there's a limit to how many requests I can take on, and I sometimes decline work outside my areas of expertise. Even so, I'd rather keep the quality of support high and take things on carefully, within a sustainable pace.

Contact Get in Touch Anytime

I'll be your single dedicated point of contact.
Fees are decided after discussion, and payment (bank transfer, PayPay, etc.) is arranged afterward.

Contact Us See What Hitotemari Offers