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Flow

How It Works

Whether it's your first time or not, we've laid it out
in five simple steps so you can feel at ease.

1

Get in Touch

Reach out however is easiest for you — form, email, or phone.
It's fine even if you're not sure yet whether "something like this" is something we can help with.
We aim to reply within 24 hours as a rule.

2

First Consultation (about 30 minutes)

Online (video call or phone) or in person — we'll hear about your situation and what you'd like.
It's a time to put what's troubling you into words, and figure out how to move forward together.

What becomes clear at this stage
・What kind of support is possible
・A rough estimate of the time needed
・A general sense of cost

3

Quote & Proposal

Based on the first consultation, we'll clearly propose the scope of support, cost, and schedule.
Feel free to ask as many questions as you need — we'll move to the next step once you're comfortable.

What the quote includes
・Details of the support provided
・Cost (hourly rate × time needed)
・Schedule
・Any other necessary details

4

Service Provided

We begin support, either online or in person.
We work at a pace that respects yours, keeping things comfortable throughout.
If anything comes up along the way, please let us know at any time.

Online
Video call, phone, email, chat — whatever works best for you.

In-person
We come alongside you on-site, within our visitable areas.

5

Completion & Payment

After the service is complete, we confirm the details together and move to payment.
If you'd like ongoing support, we'll also arrange the next steps at this point.

Payment methods
Bank transfer, PayPay, or cash (in-person only)
※ Please pay within one week after the service is provided

FAQ Frequently Asked Questions About Using Hitotemari

When and how do I pay?

The cost is decided together with you first, and paid after the service is provided, by bank transfer, PayPay, or a similar method.

Can you help on short notice?

Yes — if our schedule allows, we'll respond as quickly as possible. Please reach out and let us know.

How far in advance should I book?

Contacting us about a week ahead usually lets things go smoothly. That said, we can handle urgent requests flexibly too — just get in touch.

Can I cancel partway through?

Yes, that's possible. However, a cancellation fee may apply according to our cancellation policy. Please check the pricing page for details.

Get Started Let's Talk First

No question is too small — feel free to reach out.
The cost is decided together with you first, and paid afterward by bank transfer, PayPay, or a similar method.